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Social Computing and CoP

    This is a part of a masterclass on KM run for ARK in Kuala Lumpa September 2007.  It starts with a summary of my own use of various tools (which is limited compared to sum) and argues the case for zero cost investment in KM and pulling in the firewall.  This includes allowing employees free choice of tools including email.  The talk references Complex Acts of Knowing and also Just in Time Knowledge Management.  Both articles along with others are available in the Literature section here .
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