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The etic attribution of inherent value or powers to an object; Dave Snowden is against techno-fetishism, or the over-reliance on technology as a solution.

Forms of Knowledge

As seen through the ASHEN framework: A.S.H.E.N Framework

Dave Snowden, the Chief Scientist of Cognitive Edge, has proposed A.S.H.E.N – which stands for Artifacts, Skills, Heuristics, Experience, and Natural talent – framework to identify knowledge assets. Artifacts are things that produced by people, which include documents. Skills are expertness, practised ability. Heuristics are methods that people used to do work. Experience is an ability that is acquired through time. and Natural talent is an ability that is difficult to emulate.

Four Points Contextualisation

This method, known as four points involves a pre and a post process and can be summarised as follows: Pre-process: generation of several hundred examples of exemplar narratives of key moments in the organisations own history, alternative histories and imagined futures. This can be done using another method Future Backwards , but it can also be achieved by brainstorming or, best of all, by a broad capture of identity micro-narratives using SenseMaker®. See detailed process in paper.

Four Tables

The Cynefin contextualisation: Four tables approach is illustrated here in respect of the Cynefin framework which is a primary sense-making model to understand the different types of system and associated decision models.

Fragmented Micronarratives

Narratives which are fragments that have been broken up into its source data and allowing messy, but coherent real time assembly in the context of need. Information carries too many assumptions to allow it to be context free, while data has more fluidity and adaptability.

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