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Complexity, Emergence & Importance of Failure

November 22, 2011  ·  By Zhen Goh

When seeking to solve problems, Snowden (2004) recognises that we have a tendency to either look for “best-practice” type strategies and imitate them, and/or stop exploring solutions too early. We think we have found the answer - and hence stop exploring how the ideas can be improved and made better. He calls this “premature convergence”. Where systems and the environments in which they exist become increasingly complex, what is known and what can be planned for becomes less certain - introducing and increasing organisational tolerance for failure is more crucial than ever. This tolerance for failure is essential in ensuring the resilience of organisations.


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