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September 2014

Barber shop ramblings

By Dave Snowden  ·  September 5, 2014  ·  Musings

Today was one of those days that occasionally hit you when you travel a lot.   I came in overnight from South Africa and my original plan had been the best part of two days at home before flying out to Marrakech for a client event Sunday.   As it happened I was asked to go out a day early so the sequence of events today was not fun.   I had to pick up the last piece of furniture for the study from Station Furniture near Heathrow at 0830 so I used the free hour to have a shower in the new Arrivals Lounge at Terminal 2.  Then I...

Continued…

Engagement in emergence

By Dave Snowden  ·  September 4, 2014  ·  Narrative

In my final post (for the moment on conflict) I want to talk about how we engage people in creating a sustainable solution.  One issue with any change is there is a tendency to promise the earth, to set idealistic goals as to what will now happen.  People who have lost hope during conflict are given new hope by peace.  The problem is that this can fail and lead to more cynicism, and a consequent unwillingness to engage.   In part this is because we tend to set over idealist goals and don't have the feedback looks in place to spot...

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Informing the peace makers

By Dave Snowden  ·  September 3, 2014  ·  Narrative

One of the principles of managing a complex adaptive system is the need for fast feedback loops.  In my second posting on narrative and conflict management I want to address that in the context of negotiation.   Now while my mind is on national level conflict, the same principles apply to service negotiation at a company level without the nature of major changes in the process.

During negotiations it is easy for people from both sides to get into entrained positions or loose connection with those they represent.   This can be...

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A shared narrative of the past

By Dave Snowden  ·  September 2, 2014  ·  Narrative

I've been thinking through narrative approaches to conflict management and peace and reconciliation over the past few weeks.  its been an area of interest for some time, but a potential client triggered me into articulating some of the solutions that Cognitive Edge methods and SenseMaker® can achieve.   So I plan to post them over the next couple of days.  This post is all about moving to re-describe the past, before you can move people onto a new future.

The way we describe our history is of key importance in determining what...

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Of leopards and people

By Dave Snowden  ·  September 1, 2014  ·  Great places

I'd like to be able to explain the lack of posts in August by a story of my taking an extended break in the European manner.   However its more a lack of time.  The month included a full week in Wilton Park looking at foresight issues which will generate a series of posts this month, but mostly it's involved catching up on a backlog of work at home and sections of my Round Wales at 60 where I am way behind on my schedule.  

Last week saw travel resume with a vengeance.  I got up at 0300 on Tuesday to make a day trip to Belfast to...

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