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September 2011

Change Management or Change Leadership?

By Gary Wong  ·  September 30, 2011  ·  Managing Complex Systems

Yesterday I shared some of my experiences implementing enterprise-wide software solutions. I was quite involved with the People aspects, in particular, dealing with change. My first formal exposure in change methodologies occurred when I was trained by ODR. Founded by Darryl Conner in 1974, ODR held licenses with the major consulting firms from the mid-80s to late 90s. His book Managing at the Speed of Change became a must read for ERP clients.

So that we have a common understanding, let's use Wikipedia's definition:


Jumping the S-curve

By Gary Wong  ·  September 29, 2011  ·  Managing Complex Systems

One of the CE graphics that produced an "Ah-hah!" moment for me was Dave's S-curve diagram. It wasn't the first time that I had seen S-curves. At the global consulting firm where I worked, there were plenty of S-curve charts showing industries and firms going through life cycles. My "Ah-hah!" occurred discussing the bubble formed where the declining curve intersects the emerging curve of the new paradigm. This is where it hit me - if we pay attention to the weak signals and probe the outliers, we can help clients jump onto the next...


We see the world not as it is, but as we are

By Gary Wong  ·  September 28, 2011  · 


Several of you probably have come across the posting's title or a variation of it. Today's topic of interest is about paradigms and paradigm shifts.

From Wikipedia: "The word [paradigm] has come to refer very often now to a thought pattern in any scientific discipline or other epistemological context."
...Since the 1960s, the term [paradigm shift} has also been used in numerous non-scientific contexts to describe a profound change in a fundamental model or perception of events, even though Kuhn himself restricted the use of the...


Organizing the stuff in the toolkit

By Gary Wong  ·  September 27, 2011  ·  Historical Context

Mechanic Tool by hinnamsaisuy

Hi, everyone. I look forward to sharing with you how the work I do as a Cognitive Edge practitioner has impacted me personally and professionally. For some people, learning about complexity and chaos thinking is a totally brand new experience, a first time out of the starting blocks. For others, it's a coming together of a mess of ideas, thoughts rummaging in your head or methods in your consulting toolbox. That was me in the latter. Ahh, a way to bring clarity and sensibility into the picture. In shop...


One way to approach sensemaking

By Irene Guijt  ·  September 16, 2011  · 

I am still writing up my thoughts on SenseMaker and sustainability that will be my last blog. And so, in the meantime, here's another topic that is critical for utility - sensemaking.

SenseMaker is of use when the question framework is right, the stories are coming in and the sensemaking process is useful. So how does this sensemaking work? I don't have any recipes but here is what we've undertaken with the Triple S water work.

1. We articulated key questions that we would like to have some input on. These questions were...