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February 2010

Henley: The final session

By Dave Snowden  ·  February 26, 2010  ·  Conference blogs

reporting back on the day one speaker session: Christine presents a summary along with Daan

Big themes

  • The hidden messiness of organisations
  • challenges of surfacing the knowledge that matters within the messiness (and who judges what matters(
  • the implications of these challenges for strategy processes and operations
  • The new ways of leading/organising/managing this mess.

Questions arising

  • How to manage the complex system of himan interaction (me)
  • How to uncover hidden patterns in this mess (Daniel)
  • What is the...


Henley: Collective Intelligence v stupidity

By Dave Snowden  ·  February 26, 2010  ·  Conference blogs

201002251522.jpg Raj Datta (yet another old friend, last seen at the outstanding KM India in 2009). Starts off with a UTube video on collective intelligence, one of the Don Tapscott case based presentations. [Four years old now which is interesting, OK there are still cases but there has not been a huge growth in cases]. Raj wants the focus to move onto human and relationship capital rather than process, technology and structural capital. Now quoting the Time cover You are the centre of the World. Individuals power the network. Are lurkers in social...


Henley: The unconscious at work

By Dave Snowden  ·  February 25, 2010  ·  Conference blogs

201002251138.jpg  Daan Andriessen a Netherlands based professor of Intellectual Capital. Arguing the need to look at what is happening in organistions beneath the system (the iceberg picture is shown). Another metaphor, the surface current and the under current. The under current comes from human need for connectivity, recognition, safety, respect based on intuition, creativity, instinct, emotion etc. But how to study the under current?Assume you have a team with three people. The first is Anita a librarian, who wants everything to be perfect, is a...


Reflexions III: The Meetings

By Steve Barth  ·  February 25, 2010  · 

The main thing I'm supposed to be doing as a guest blogger this week is reflecting on how accreditation courses have changed over the years. You want to know the truth? Here it is: The first accreditation course felt more like a Harry Potter movie than an IBM Global Consulting meeting.

I had known Dave since early 1999, when I met him only a few months into writing about knowledge management. Over the next few years I attended dozens of keynotes, conference sessions and workshops, enjoyed face to face conversations with him...


Henley: Knowledge and Relationships

By Dave Snowden  ·  February 25, 2010  ·  Conference blogs

201002251009.jpgJanine Nahapiet of Oxford University opens up the morning, after the obligatory speed networking and announcement that we have a mind reader with us (please). She is going to talk about what you need to know about your partners in development projects and the like along with the degree of transferability of western practice to other continents; what can we learn in unexpected ways from other places. Her recent work in African and the Middle East have led her to question the degree to which we would generalize knowledge.

Her central...