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Thinking differently for SenseMaker®

By Dave Snowden  ·  February 18, 2015  ·  Musings

A rather novel to start to the day; discovering that the Cathedral Road B&B I am staying in is owned and managed by Charlotte Church's father.  We exchange comments on dealing with wayward daughters and the loss to Welsh Rugby of Gavin Henson.  This is a part of South Wales I love, the lack of pretension and the refusal to take fame seriously.   I remember a long conversation about rugby with Tom Jones when I was luck enough to sit next to him on a flight back from Milan several years ago.  Breakfast over it was down to Atlantic...

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Hireath

By Dave Snowden  ·  February 17, 2015  · 

Down to Cardiff this morning for a two workshop which will define a series of SenseMaker® projects for the health sector.  We are holding it in the SWALEC stadium which of of itself triggers memories.   Glamorgan Cricket Club used to play at what is now the Arms Park and I spend many days there watching them play visiting overseas teams.   I still have Wes Hall's autograph somewhere.  Cardiff is a strange place for me, I regard it as home but I have only ever lived there for a few months back at the age of four.   We stayed in the...

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Good to have few choices

By Dave Snowden  ·  February 16, 2015  ·  Musings

One of the interesting aspects of spending far too much time on planes is that you often see films that you would not otherwise seek out.  OK it can be bad; I ended up watching the Spice Girls Move on one Qantas flight as I had exhausted all other options on two trips to Singapore and one to Australia in the same month.  Ironically a few weeks later I ended up sitting next to Baby Spice in Club but didn't realise until the autograph hunters started to sneak up from economy.

Either way to get to the point!  Flying out to Los...

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Management corsets

By Dave Snowden  ·  February 15, 2015  ·  Polemic

One of the observations I have made over the years is that senior management and the coal face get complexity as a concept; mostly the problem is with middle management.   Now I am not allocating blame here, it reflects the nature of the roles, and of course I am making very general statements.   The real point is that people trying to direct the enterprise and people dealing with customers know about complexity on a day to day basis.  So when you give them the science it legitimises what they already know.  Those in middle...

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Another Drucker memory

By Dave Snowden  ·  February 14, 2015  ·  Reflections

My other vivid memory of Peter Drucker (and it still hurts) was when I naively criticised Taylorism and ended up on the receiving end of an I knew Frederick Taylor response during which I was reduced to a puddle of humiliation.   The great man decided I might be redeemable, something for which I am eternally grateful and the leadership seminar I mentioned yesterday was one response.   That meant I got a chance to teach complexity theory with Drucker (and I suspect that is a unique) and to talk about the relationship to other...

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A memory of Peter Drucker

By Dave Snowden  ·  February 13, 2015  ·  Reflections

I'm back in San Diego again for a series of meetings and if things work out I am going to spending a lot more time here.   It has fond memories for me of the early Delphi group knowledge management conferences held in the Hotel Del.  It was where I first met Peter Drucker and where, after one conference I got to join him and one other to deliver a leadership seminar.   Teaching with Peter Drucker was a privilege to say the least and the chance for conversation a blessing.   In one conversation we came to a conclusion to which I will...

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Describe don’t evaluate

By Dave Snowden  ·  February 12, 2015  ·  Musings

One of the things I have been emphasising for the last two days when I have been talking about SenseMaker® is the criticality of description over evaluation.   The minute we evaluate, assess, judge, interpret or whatever we start to reduce what we scan.  The more we can hold open a description the more we scan, the more possibility of seeing novel solutions or interesting features.   In some of our work where we have compared the way experts interpret narrative as against the original signification by the research subjects we have...

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Any speaker needs an audience

By Dave Snowden  ·  February 11, 2015  ·  Musings

Day two of recording material for Intel training and I am now into the swing of it.  The material is going to be put up on the Cognitive Edge web site as well so I now have a new recoding of the Children's Party story which is 35kg less than the current one.    One of the great things that Dan and Rhea have done is to give me an audience on both days.  Last time round I sat on a stool and talked to the camera in an Adelaide studio.   Speaking to an audience is always preferable but I didn't get the hand of doing it for the record...

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Judgement overrides propensity

By Dave Snowden  ·  February 10, 2015  ·  Reflections

Most of my journals are on the iPad these days, but I keep a few in paper form.   One of those is Philosophy Now.  It's academic enough to be serious, but more orientated to understanding and acting in the world so I recommend it   The November/December issue (yes I am a little behind) is on War and Peace with a series of interesting articles.   Several of those address the assertion that humans are essentially violent by nature.  Now you might think that the evidence supports this, but in reality what it really says is that humans...

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You can’t blame Bellarmine

By Dave Snowden  ·  February 9, 2015  ·  Musings

A long flight to San Jose by way of Los Angeles today in preparation for two days of recording for Intel, I have to repeat the same programme on two days wearing identical clothes and the material will then be edited and used for internal training.   The agreement also allows us to release the material for the wider Cognitive Edge membership so I can finally get a version of the childrens' party story that has me at my current weight!  You need to get in the right frame of mind for a recording.   The current material on YouTube was...

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